AdiaCRM FAQ for builders, developers and real estate sales teams
Clear answers about AdiaCRM features, SaaS subscription, lead management, WhatsApp automation, AI readiness, onboarding, billing and support.
What is AdiaCRM?
AdiaCRM is an AI powered real estate CRM SaaS platform designed for builders, developers, brokers, channel partners, telecalling teams and sales teams.
How is AdiaCRM different from normal CRM software?
AdiaCRM is focused on the real estate lifecycle: lead capture, assignment, telecalling, follow-up, office visit, site visit, negotiation, booking, collection, recovery and customer relationship management.
Does AdiaCRM support WhatsApp communication?
Yes. AdiaCRM is designed as a WhatsApp-first CRM with readiness for templates, broadcasts, shared inbox, drip campaigns and real estate customer communication workflows.
Can builders manage multiple branches and teams?
Yes. AdiaCRM supports multi-tenant SaaS architecture with company, branch, department, designation, employee, user role and permission-based access control.
Which roles are supported?
AdiaCRM supports TenantAdmin, BranchAdmin, SalesHead, BDM, BDE, SalesExecutive, Telecaller, Reception, Accountant, Recovery, HR, Customer Portal User, SuperAdmin and SupportAdmin roles.
Does AdiaCRM include AI features?
AdiaCRM is planned with AI assisted workflows such as AI lead scoring, hot lead prediction, follow-up suggestions, call summary, sentiment analysis and sales forecasting.
Is AdiaCRM suitable for small builders?
Yes. Small teams can start with a subscription plan and upgrade as users, leads, automation, WhatsApp usage and enterprise reporting needs grow.
How is the service delivered?
AdiaCRM is delivered as a web-based SaaS platform. After subscription or onboarding approval, tenant access is activated and the implementation/support team assists with setup.
Can I request a demo?
Yes. You can contact the AdiaCRM team through the Contact page or WhatsApp button to schedule a demo and discuss implementation requirements.